The Holy Grail
Create a completely modern, multichannel ecommerce experience for users around the world.
Supports a wide variety of markets, inventories, pricing, languages, consumers, and devices.
An easy-to-use operational toolset for marketers and merchandizers to manage content and data.
Succeeding as a big-box retailer is a lot more complicated and demanding than it used to be. That’s what we learned when we asked to explore the task of creating solutions to drive Best Buy’s international commerce business. Once engaged, we quickly discovered we were part of a quest for the Holy Grail of ecommerce: a true global multichannel contact platform. The solution Best Buy needed had to ably perform the complex tasks of international ecommerce — namely, handling different markets, inventories, pricing, languages, consumers, and devices – and still feel approachable. It was a challenge we couldn't pass up.
The retail giant tapped us to build what is now Best Buy’s modern, multichannel ecommerce experience, including the operational toolset for marketers and merchandizers to manage it. The holy grail of ecommerce is working diligently even this instant, making connections for Best Buy and its customers around the globe.